Send feedback
FindBot gets better fastest when people tell us where it stumbled. This page keeps that easy for you and safe for your privacy — feedback about a home-inventory app should never require showing us your home.
Where to send it
Email us at support@findbot.app.
What helps us most
- What you were doing — scanning, reviewing suggestions, searching, organizing zones, or purchasing.
- What you expected, and what happened instead — one sentence each is plenty.
- Roughly when it happened — date and approximate time help us find the right records.
- Your iPhone model and iOS version — Settings → General → About.
- Your plan — Free, Premium, or scan-credit packs.
What NOT to send
Please never include any of the following in feedback:
- Photos of your home or storage spaces. Describe the scan instead ("a drawer with about 20 small tools"). We can investigate without seeing your belongings.
- Your password or any account credentials. We will never ask for them.
- Payment or transaction identifiers. Apple handles billing; we never need card numbers or receipts beyond what you choose to describe.
- Other people's personal information.
If a screenshot is genuinely needed to explain a problem, crop it to the app interface and check that no photo thumbnails of your home are visible in it.
What happens next
Feedback lands with the developer directly — FindBot is a small operation, which means reports are read by the person who can actually fix them. Bug reports are prioritized ahead of feature requests; either way, if you include a reachable address you'll hear back.